Sports have always been an important part of my life. Participating in sports, I had good coaches and bad ones. But even the bad ones at one point must have given the “there’s no I in team” speech.
The team concept remains very important to me. I believe in teamwork and admire great teams. And, conversely, I loathe those who put themselves before the team. Or, worse, take sole credit for a team project. Read the rest of this entry »
Logic would seem to show customer service improves as the economy spins down. Shouldn’t people do all they can to keep the customers they have, and gain new ones?
For the most part, many retail establishments offer excellent customer service. I hear “thank you” and “have a great day” much more often.
But for some reason, I don’t notice from waitstaff. Is it because there is someone else to blame? Read the rest of this entry »
Lately, I feel like many of us (myself included) are living but what I have come to dub the “unGolden Rule.”
This rule is the opposite of its Golden Rule sibling, as it describes those who only offer their comment when they have something ‘bad’ to say, or a criticism to offer. This rule and its accompanying negativity spreads like a virus. And it has infected too many. Read the rest of this entry »